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Costello's Ace Hardware

3965 Long Beach Rd
Island Park, 11558

(516) 431-2500[email protected]

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As your local Ace Hardware, our store is a member of the largest retailer-owned hardware cooperative in the industry. Ace Hardware began as a small chain of stores in 1924 and has grown to include more than 4,600 stores in 50 states and more than 70 countries.As part of a cooperative, every Ace Hardware store is independently owned.

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  • Monday 07:30 - 21:00
  • Tuesday 07:30 - 21:00
  • Wednesday 07:30 - 21:00
  • Thursday 07:30 - 21:00
  • Friday 07:30 - 21:00
  • Saturday 08:00 - 21:00
  • Sunday 09:00 - 18:00

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DB 2020-06-07 17:24:00

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The website said what I needed was in stock. When at the store, I could not find it. Knowing I could be looking the wrong location, I went to the front registers and asked if I might get some help (there was a group of teenagers working registers 1 and 2 on 6/6/20 @ around 5:30 pm). They were primarily focused on each other. "If it's not on the shelves, it's not there." was their response. I followed up, asking if someone could check inventory on the computer. They looked quite annoyed, one of them said "yeah," turned, and then walked away, stopping at the front and doing nothing but standing alone. The others ignored me. They implied what I asked was outrageous. I asked one, "Who might be able to check for me?" It was at that time that a man just happened to come to the front for a separate reason, and at which time she dismissively said "Him," turning away from me quickly. I approached him and he was quite helpful. He checked stock which indicated what I wanted was in stock. We walked around to a few locations and found the hook on which they should be located: I was in fact looking in the wrong spot. Unfortunate for me, they were out of stock and the computer was wrong. I picked up some other supplies that I thought would assemble into what I needed and walked up to the front registers once again. Registers one and two were still open, serving customers. Register 2 had their customer leave at which time the girl looked over at my wife and I. She looked at us 4 times! I asked if she was open. She ignored me! I was in line at register 1. The person in front of me left. The cashier looked at me and did not call me forward. Instead, she began another task, finished, and still did not call me forward. I went to another register where there was an older woman, who was serving another customer. She took me immediately. Looking over, I saw register 1 and 2 were both serving other customers. I walked out truly appalled! I will never return there, especially when there are sooooo many other options! Common courtesy is common elsewhere!
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More about Costello's Ace Hardware

Located at 3965 Long Beach Rd in Island Park, New York, Costello's Ace Hardware offers a comprehensive range of gardening products and services. This garden center is the ideal destination for both experienced gardeners and those new to gardening.

Wide Range of Plants

Costello's Ace Hardware is known for its extensive selection of plants. From vibrant flowers to hardy shrubs, the variety available caters to all gardening needs in New York. The knowledgeable staff is available to assist in selecting the right plants for any garden.

Stylish Garden Furniture

The garden center also features a selection of garden furniture. Whether it’s elegant patio sets, comfortable benches, or durable outdoor tables, visitors can find stylish pieces to enhance their outdoor spaces.

Illuminate Your Garden

To brighten up any garden, Costello's Ace Hardware offers a range of outdoor lighting. These practical solutions not only enhance the garden’s ambiance but also provide essential illumination for safety and functionality.

High-Quality Gardening Tools

For maintaining a garden, Costello's Ace Hardware offers an array of gardening tools. From robust shovels to precision pruners, the high-quality tools are designed to make gardening tasks easier and more enjoyable.

Visit or Contact Costello's Ace Hardware

For those interested in visiting Costello's Ace Hardware, checking the opening times is recommended to ensure the center is open. Additional information can be found on their website. For personal inquiries, calling (516) 431-2500 will connect visitors with a friendly staff member who is ready to assist.

Customer Reviews

Many potential visitors rely on reviews before making a trip. Costello's Ace Hardware has garnered numerous positive reviews from satisfied customers and gardening enthusiasts. Currently, the garden center holds an average rating of 1.6. Prospective visitors can read these reviews online and contribute their own experiences, helping others make informed decisions.